Returns & Exchanges
Because most of our products are made to order, we generally cannot accept returns or exchanges for reasons such as wrong size or change of mind.
We will, however, replace or refund items that:
-
Arrive damaged or defective
-
Are different from what you ordered
How to Request a Return/Exchange
-
Contact us within 14 days of delivery at support@soulprintboutique.com
-
Provide your order number, a description of the issue, and photos if applicable
-
Once approved, we will arrange a replacement or refund
Non-Returnable Items
-
Custom or personalized items
-
Gift cards
-
Items returned without prior approval
Tip: Please check our size charts carefully before ordering to avoid sizing issues.